How Prime Video Is Capitalizing on AI to Drive Engagement | Exclusive

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“Everything we do around content, discovery and personalization is AI-driven and that’s the core of our service,” the streamer’s product VP Adam Gray tells TheWrap

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Prime Video is using AI to pinpoint movies and shows that have similar plot points and character arcs to your favorite picks, making suggested content more relevant to your specific tastes (Photo courtesy of Prime Video)

As Amazon looks to capitalize on the rapid evolution of artificial intelligence, the tech giant has infused the technology in several features for Prime Video, designed to make the platform more efficient, immersive and easier to navigate for its 200 million monthly active users globally, including 115 million in the U.S.

This includes AI-generated summaries of episodes or even seasons by analyzing video segments and subtitles. There’s also an AI-powered pop-up feature for Thursday Night Football that provides insights about players and teams during NFL games. And then of course there’s personalizations, which recommend what viewers should watch next. While these personalizations were previously powered by traditional AI, generative AI has supercharged this initiative.

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